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With cybercrime a real threat to individuals and companies it is important to note what Meriwest is doing to protect your assets. Learn More

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Need Help? Search Frequently Asked Questions



Customer Contact Center

  • Email: contact_center@meriwest.com*
    Reminder: Standard e-mail is not a secure channel.
    DO NOT SEND ANY PERSONAL ACCOUNT INFORMATION

    * To send a secure message, Log in to online banking
  • Telephone: 877-MERIWEST  (877) 637-4937
  • Calls from outside the U.S.A and Canada: (408) 363-3200
  • FAX: (408) 363-3330
  • Phone Hours of Operation (Pacific Time):
    Monday - Friday: 7:30 a.m. - 6:00 p.m.
    Saturday: 9:00 a.m. - 1:00 p.m.

ATM, Debit and Flow Card Services

  • 24-hour card activation:  800-411-6390, or visit www.activatemycards.com
    Outside the U.S. (collect) 206-352-3477
  • 24-hour lost or stolen card reporting: 800-682-6075, or visit www.reportmycards.com
    Outside the U.S. (collect): 206-352-3482
  • Fraud Center (Fraud Prevention Service): 1-800-417-4592
  • 24-hour Debit Card PIN change: 877-746-6746
  • 24-hour Declined Transaction Assistance
    Is available during business hours by calling 1-877-637-4937 or by visiting a Meriwest Financial Center, and after business hours by calling 1-888-526-0404.
  • Travel Notification
    If you are planning on traveling out of state or out of the country, be sure to notify Meriwest Credit Union at least 3 days prior to your travel date to protect your security and ensure no interruption of service or access to your account. Travel notes can be placed during business hours by calling 1-877-637-4937 or by visiting a Meriwest Financial Center.
  • To dispute a card transaction
    Please contact us during business hours by calling 1-877-637-4937 or by visiting a Meriwest Financial Center.

Lost or Stolen Visa® Credit Card

  • Consumer Credit Card: (800) 558-3424
  • Business Credit Card: (866) 552-8855

Automated Account Information Service (AAIS)

Corporate Headquarters

  • 5615 Chesbro Avenue
    San Jose, CA 95123
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Mail

  • P.O. Box 530953
    San Jose, CA 95153-5353

Corporate Communications

Business Development

  • If you are interested in having a Meriwest representative visit your company to discuss our products and services with your employees, please contact our Business Development department at: business_development@meriwest.com.

Meriwest Routing Number - 321176833