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Customer Support Center

Meriwest Eligibility Loan Payment Options Holiday Schedule


 
 

Don't have time to wait on hold today? Send us a message and we will get back to you!

  • Email:
    contact_center@meriwest.com*
    • Reminder: Standard e-mail is not a secure channel.
      DO NOT SEND ANY PERSONAL ACCOUNT INFORMATION. 
      To send a secure message, Log in to online banking.
  • Telephone:
    General: 877-MERIWEST (877) 637-4937
    Debit Card Services: See options below
    Credit Card Services: See options below
    • Calls from outside the U.S.A and Canada:
      (408) 363-3200
  • FAX:
    (866) 221-1548
  • Phone Hours of Operation (Pacific Time):
    Monday - Friday: 7:30 a.m. - 6:00 p.m.
    Saturday: 9:00 a.m. - 1:00 p.m.
  • Business Loans
    For Business Term Loans, Business Lines of Credit, SBA – Small Business Administration Loans and Commercial Real Estate Loans, please contact our Business Banking Department.

ATM, Debit and Flow Card Services

  • Fraud Center (Customer Callback):
    (855) 293-2456
  • 24-hour card activation:  
    (800) 290-7893
    Outside the U.S. (collect) (206)624-7998
  • 24-hour lost or stolen card reporting:
    (888) 297-3416
  • 24-hour Member PIN change:
    (800) 290-7893
    Outside the U.S. (collect) (206)624-7998
  • 24-hour Transaction Assistance:
    (800) 547-0658
  • Travel Notification:
    Notifying us before a trip can help ensure that we won't freeze your cards while you are traveling due to suspicious activity. You can simply log into your Online Banking account and send us a Secure Message about your travel plans, or you can now conveniently add Travel Notes in the Meriwest Mobile App under Card Controls. Or if you prefer, you can also visit a nearby Meriwest Financial Center, or call our Contact Center to add travel notifications.

Lost or Stolen Visa® Credit Card

  • Consumer Credit Card:
    (800) 558-3424
  • Business Credit Card:
    (866) 552-8855 

Automated Account Information Service (AAIS)


Corporate Headquarters

  • 5615 Chesbro Avenue
    San Jose, CA 95123
    View Map

Mail

  • P.O. Box 530953 
    San Jose, CA 95153-5353

Corporate Communications


Business Development

  • If you are interested in having a Meriwest representative visit your company to discuss our products and services with your employees, please contact our Business Development department at: business_development@meriwest.com.

Meriwest Routing Number - 321176833


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You can also call us at 877-MERIWEST (877) 637-4937

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