Contact Us

Customer Support Center

Meriwest Eligibility Loan Payment Options Holiday Schedule

Don't have time to wait on hold today? Send us a message and we will get back to you!

• Email:
  contact_center@meriwest.com*
  • Reminder: Standard e-mail is not a secure channel.
    DO NOT SEND ANY PERSONAL ACCOUNT INFORMATION. 
    To send a secure message, Log in to online banking.
• Telephone:
  General: 877-MERIWEST (877) 637-4937
  Debit Card Services: See options below
  Credit Card Services: See options below
  • Calls from outside the U.S.A and Canada:
    (408) 363-3200
• FAX:
  (866) 221-1548
• Phone Hours of Operation (Pacific Time):
  Monday - Friday: 7:30 a.m. - 6:00 p.m.
  Saturday: 9:00 a.m. - 1:00 p.m.

• Business Loans
  For Business Term Loans, Business Lines of Credit, SBA – Small Business Administration Loans and Commercial Real Estate Loans, please contact our Business Banking Department.

ATM, Debit and Flow Card Services

• Fraud Center (Customer Callback):
  (855) 293-2456
• 24-hour card activation:  
  (800) 290-7893
  Outside the U.S. (collect) (206)624-7998
• 24-hour lost or stolen card reporting:
  (888) 297-3416
• 24-hour Member PIN change:
  (800) 290-7893
  Outside the U.S. (collect) (206)624-7998
• 24-hour Transaction Assistance:
  (800) 547-0658
• Travel Notification:
  Notifying us before a trip can help ensure that we won't freeze your cards while you are traveling due to suspicious activity. You can simply log into your Online Banking account and send us a Secure Message about your travel plans, or you can now conveniently add Travel Notes in the Meriwest Mobile App under Card Controls. Or if you prefer, you can also visit a nearby Meriwest Financial Center, or call our Contact Center to add travel notifications.

Lost or Stolen Visa^® Credit Card

• Consumer Credit Card:
  (800) 558-3424
• Business Credit Card:
  (866) 552-8855 

Automated Account Information Service (AAIS)

• (408) 363-3333 or (800) 346-5706
• Learn more

Corporate Headquarters

• 5615 Chesbro Avenue
  San Jose, CA 95123
  View Map

Mail

• P.O. Box 530953 
  San Jose, CA 95153-5353

Corporate Communications

• For inquiries about media relations, marketing, and community relations, please call (408) 365-6328 or email corp_communications@meriwest.com.

Business Development

• If you are interested in having a Meriwest representative visit your company to discuss our products and services with your employees, please contact our Business Development department at: business_development@meriwest.com.

Meriwest Routing Number - 321176833

What would you like to know?