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Testimonials

Home » Testimonials

What Our Members Are Saying About Us

  • "My parents have been with Meriwest for almost 20 years. And thus I became a 2nd generation member and have no complaints. Everyone who has helped me has been awesome!! I was able to establish credit through their credit card program which has helped me get on my feet. Shout out to the workers at the Milpitas Branch who always are super helpful and make me feel like a valued member."
    - Lorrie F.
     
  • "I am an Ex-Pat living in Thailand and Meriwest has made it possible to build a nest egg while at the same time allowing me access to the funds through ATMS here in Thailand. This convenience has given me a lot more freedom. Online banking is a boon to me. I can transfer deposits into my checking account from Social Security and Retirement checks to the higher interest of my savings account. Thank you Meriwest."
    - Louis O.
     
  • "We first became aware of Meriwest as the repository of several organizational treasuries. Becoming disillusioned with "big bank" policies, we switched our accounts about five years ago. We enjoy the ease of mobile banking, the interest bearing checking accounts, and I loved the Christmas Club account, until it |was remastered. The employees are always personable and helpful."
    - Anne R.
     
  • "Meriwest has been my first choice in meeting financial and banking needs since 1985 when I joined IBM Pacific Employee Credit Union in IBM San Jose site."
    - Ramon U.
     
  • "It has allowed us to pay our death and dismemberment insurance for over 30 years. I am 76 now and I appreciate the service!"
    - Rose S.
     
  • "The people. The people at Meriwest are helpful, knowledgeable and friendly. I know I can walk in any day, any time, and ask questions or get help. Thanks for 'being there' for me."
    - Anna H.
     
  • "Meriwest has always been there for me with my financial needs, when I needed a loan and a car. I have appreciated their assistance and customer service approach always."
    - Lynn N.
     
  • "I get all the services I need like paying my bills online, help with my banking problems, bank tellers are courteous plus easy process to open an account. I opened multiple accounts with the younger members of my family."
    - Brian J.
     
  • "I've been a member for 50 of my 61 years. It started when I needed banking services for my paper route delivering the local newspaper. I started at the neighborhood bank but the clerk kept bugging me with nosey questions, so my father, who worked at IBM for his entire career, got me an account. I've relied on it ever since."
    - Janis V.
     
  • "Our family has been with you since 1977! 44 years and still counting!! Thank you for all the wonderful help you've given me and my family for auto, home and personal loans!"
    - Arlene B.
     
  • "Saved me money and made my life easy."
    - Edward S.
     
  • "Staffs at the Cupertino branch were patient in explaining to my teens new concepts, such as how make a deposit and online banking."
    - Norma D.
     
  • "For me, Meriwest Credit Union is the best Credit Union in the area of San Jose. The customer service is outstanding (in person and via phone). Meriwest is like a personal bank that caters to my financial need. I got my auto loan with Meriwest. I love how easy it is to set up bill pay and most of all, how easy it is to navigate their personal banking website. Thank you Meriwest! I wish you can put up a branch in Campbell area."
    - Guillermina H.
     
  • "Convenient online banking."
    - Jesse M.
     
  • "Easy to do mobile and distant banking."
    - Carolinda R.
     
  • "Its been great, love the mobile app and rewards account."
    - Laura E.
     
  • "Interest rates are the best."
    - Arthur D.
     
  • "It has a really good checking interest rates"
    - Vanessa C.
     
  • "Helped me get home and car."
    - Jeffrey W.
     
  • "Makes it easy to manage my finances!"
    - Paul S.
     
  • "It has been great! Everyone is so nice and helpful and the website is easy to use."
    - Teribel F.
     
  • "To purchase vehicles easily. Save money and invest in IRA and MM products thru the years. Convenience of accessing the mobile app."
    - Melissa A.
     
  • "I have been able to get more interest for the same amount of savings than other banks. It has helped me move closer to my home purchase dream."
    - Michelle G.
     
  • "Excellent customer service in Sunnyvale and great car sales in So. SJ!"
    - Sivashankari P.
     
  • "Best interest rates for a financial institution with physical locations."
    - Jerry S.
     
  • "Meriwest is the best!|I love the online access and ability to manage money this way."
    - Matthew C.
     
  • "Convenient friendly service has made me a continued member."
    - Catherine C.
     
  • "Made my payments easier and have better control of my accounts."
    - Danielle D.
     
  • "Meriwest provides good interest rates, that no other financial institution has."
    - Jorge F.
     
  • "Working great. Love the convenience of easy checking and the great customer service!"
    - Esther W.
     
  • "Great interest rates with no checking fees!"
    - Raquel S.
     
  • "A wonderful teller shared I wouldn't be able to piggyback off my spouse's credit, our credit! So I opened up my first Credit Card several years back. Today I'm pretty well established on the way to my own good standing and keep getting offered increased amounts, I love it! Equally important are the informative classes that Meriwest offered to help us learn about handling our finances or how to buy a home etc. Many excellent classes that I hope will return soon."
    - Tina G.
     
  • "Helped me get a good used car loan."
    - Julie Q.
     
  • "Several years ago when I wanted to establish an emergency fund, I found the great CD savings rates at Meriwest beat other banks and credit unions. When I needed to tap a portion of those funds last year, I felt really good about having the security of savings available."
    - Ray S.
     
  • "Whatever I need, Meriwest is helping."
    - Susan E.
     
  • "Coin machine is fee free. Good, helpful service."
    - Annette H.
     
  • "It has been good, I've refinanced my vehicles at lower rates."
    - Rae M.
     
  • "They are awesome!"
    - Misael D.
     
  • "Provided great service and help purchased new car. Thank you!"
    - Christine C.
     
  • "Amazing! I've been with Meriwest for a little under 10 years and have had the best banking experience since!"
    - Renuka D.
     
  • "Meriwest has helped me with banking services for many years. They have also provided a vehicle loan at a great rate. All Staff Members at the Milpitas Branch have awesome customer Service. Thank you!"
    - Harold H.
     
  • "Caring staff and friendly rates."
    - Lyn G.
     
  • "Really good!"
    - Stephanie G.
     
  • "I love the people at Meriwest and the convenience of the many modes of banking."
    - Raquel S.
     
  • "Very satisfied, quick replies...Great experience!"
    - Regina A.
     
  • "Great service."
    - Arvind S.
     
  • "Helped me to finance my Toyota car.|Most my money is at Meriwest. I trust Meriwest for my finance. At Meriwest, I always receive the best service with the very welcome and warm attitude of employees.|Congratulations to Meriwest. All the best to all of dedicated Meriwest employess. You are the best."
    - Dulcie L.
     
  • "No problem with my account at all. Great customer service and love the savings incentive."
    - Theresia S.
     
  • "Great! I have been a member since 1961."
    - Naomi A.
     
  • "So far so good!"
    - William A.
     
  • "Great. Better savings rate and good service."
    - Gary E.
     
  • "Meriwest has given us a familiar and secure place for our banking needs, allowing us to remain connected to San Jose, California."
    - Priscilla V.
     
  • "Good service at bank, or on line |I have houses mortgage,and checking account."
    - Bharat B.
     
  • "Meriwest has worked very good. I've had this Credit Union doing my finances since 2004."
    - Shaunna L.
     
  • "I love the fee's are credit back to my account."
    - Robert S.
     
  • "I purchased my first car at age 18 with a loan from Meriwest. It was 5 years old and I kept it for almost 10 years. I miss that car but had some of the best times of my life with it."
    - Wayne M.
     
  • "I joined the IBM Credit Union at the branch in the building I worked in at 425 Market Street, SF in 1983. I remember in maybe 1987 or 1988 I received a call from the Credit Union telling me that my mortgage check was going to bound, and they assisted in making sure that didn't happen. What bank would EVER do something like that. Since I moved to Arizona in 1993, I have not been in a Meriwest branch since. Everything is done through the website, app or ATMs. Could not be happier with the service I receive."
    - Adolfo C.
     
  • "Reliable and friendly financial services with low fees"
    - Adam B.
     
  • "Helped me on a car loan with a rate that could not be beat anywhere. Retirement plans and fantastic saving products. I have been a member for over 30 years and will continue to do so."
    - Jeremy S.
     
  • "Great rates and good customer service!"
    - Carmen R.
     
  • "I have been a customer when it was named Pacific IBM Federal Credit Union when I worked at IBM back in the days. Meriwest has helped me and family to buy a home in San Jose with low rate loans and little to no fees for my other banking needs. Thanks Meriwest!"
    - Robert J.
     
  • "I have been a customer when it was named Pacific IBM Federal Credit Union when I worked at IBM back in the days. Meriwest has helped me and family to buy a home in San Jose with low rate loans and little to no fees for my other banking needs. Thanks Meriwest!"
    - Robert J.
     
  • "I joined in 1983 as a college graduate starting work at IBM on Cottle Road, taking advantage of the on site location. Given all of the top notch services when compared to other credit unions I have never found a reason to change! Thanks for a wonderful 38 years!"
    - John P.
     
  • "Great! Convenient and Safe!"
    - Pei C.
     
  • "It has been a safe place to keep a rainy day fund since 1979."
    - Thomas D.
     
  • "It has been a safe place to keep a rainy day fund since 1979."
    - Thomas D.
     
  • "I've been a member since 1978 when Meriwest was IBM Employee Federal Credit Union. For 43 years this organization has been a partner, providing good service and at times even acting as a safety net, regardless of the state in which we lived. Our family has enjoyed the benefits of being a member."
    - Randy F.
     
  • "It has allowed us to save for our home."
    - Amanda D.
     
  • "Fabulous! I've never ever had a problem."
    - Michelle G.
     
  • "Helped me save money and stay on a budget, also enjoy free classes they offer on home buying and investment."
    - Rosalind S.
     
  • "Very good I love it!"
    - Marsha V.
     
  • "It has allowed me to save for my kids education and with paying my bills thru 'Bill Pay'"
    - Tuan D.
     
  • "Got my HELOC done fast (which I needed) and at a great rate (which I wanted)!"
    - Walt J.
     
  • "I joined Meriwest in 1968 when it was less than a decade old. over the 52 years we have been members, Meriwest has helped us finance vehicles and homes, has been our primary bank, and provided us with savings and CD accounts. We still rely on Meriwest to be our trusted financial partner after all these years."
    - Dana M.
     
  • "It been our bank of choice since it was the IBM credit union. It is convenient and the staff is knowledgeable"
    - James C.
     
  • "Every time I come to Cupertino Meriwest, I am greeted and feel very welcomed. During the past year and in this current year, I have undergone very difficult financial hardships. The Cupertino Manager Danielle and her staff have gone out of their way to help me "every way they can", encouragement, supportive words, helping me to solve all my banking issues, deposits, pay bills, offering guidance and listening to me. Everyone at any time as helped me. They are always cheerful, supportive and very caring and compassionate. The center is always clean and very well decorated and displayed with any events and holidays. The information for CDC guidelines are posted clearly. I was there today May 6th and it feels like home to me, I have all my friends there and if I need anything, they are there for me! I can't thank Danielle and her Staff and everyone there for how they have helped me! I have also written cards and brought gifts to show my appreciation!! I am very very grateful to bank at Meriwest Cupertino. And help offered for my business banking via email and online and phone calls support for quickbooks. Thank you so much, Thank you so much! "
    - Leslie B.
     
  • "I am a charter member. I have bought autos through meriwest, the credit union auto buying program, delivered it personally from CA to OR. I was a member when the CU open up on plantsite. I was at the grand opening when they moved to chesbro location. Went online when retired and moved to WA."
    - Nadine A.
     
  • "Meriwest has been great in terms of accommodating my bank account needs and customer service"
    - Vanessa M.
     
  • "Meriwest has worked for me through the closure of my previous credit union, and made the transition as seamless and as smooth as fine melted chocolate! They have helped me secure a fixed 10 year mortgage at an unbelievable low rate that not only saved me years of extra payments, but many more dollars in higher interest payments going to the Big Bank! I am a Meriwest customer for life, and, since I was born in 1961 as well, we will both be celebrating our 60th birthday together! Thank you, Meriwest!"
    - Susan E.
     
  • " Excellent products, competitive rates and excellent customer service"
    - Angela Y.
     
  • " Great service and great rates"
    - Arnold L.
     
  • " Very competitive and high quality services all around, from checking to loans."
    - Gela R.
     
  • " The Meriwest app is my favorite banking app. Everything is laid out in a logical way, we engineers love that. And if it could print money, it would be perfect!"
    - Terry S.
     
  • " I really enjoyed getting the teenagers in my life started with Flow Cards so that they can start understanding how money "flows". Today, my son continues as a credit union member and I am now financing a second car through an auto loan from Meriwest."
    - Anna G.
     
  • "I use Meriwest as my payroll deposit and bill pay go to. I use the autopay capability for paying my regular bills."
    - Lorraine S.
     
  • "Meriwest has worked for me by offering a plethora of accounts and continuously upgrading services to choose from... as caring customer-oriented service professionals who enable me to have peace of mind when investing in Meriwest."
    - Michael H.
     
  • "The most attractive feature of Meriwest is the intimate size of Meriwest offices whereas traditional banking office are large and mostly impersonal, but still offer the competitive services and is member oriented. Meriwest is my banking choice."
    - Violet O.
     
  • "Provided timely support after my debit card was hacked and my checking balance was stolen. Great app and web interfaces, and Mobile deposit and Bill Pay are very easy and simplify my finances!"
    - Suzanne G.
     
  • "Simply awesome! I had opened the account 20+ years back and it feels like a family whenever I interact with anyone at Meriwest Credit Union."
    - Apurva T.
     
  • "Meriwest provides great low rate loan options and financial planning resources. From the banking side, it provides easy access to bill pay and money management. Lastly, Meriwest has excellent customer service and emails are promptly addressed.!"
    - Joyce L.
     
  • "Meriwest has been my primary stop for all my banking needs for about 30 years! I have had my primary checking and savings account since I was 15. I have had multiple car loans, house Refi and all three of my children with accounts as well. Meriwest continues to be the best option for loan rates and I will hopefully be using them to help purchase a new RV Trailer soon!"
    - James B.
     
  • "SIMPLY THE BEST OVER THE YEARS"
    - Leo M.
     
  • "I started banking with Meriwest as an IBM employee in 1978. Left IBM, even left California but still bank with Meriwest to this day 43 years later! Why? Good service and good rates."
    - James W.
     
  • "Meriwest CU has so many great products with great interest rates and perks -- I use them all!"
    - Emy T.
     
  • "Meriwest CU has been a great place to keep my money. Your Smart Rewards Checking account has such a great high interest rate for a healthy $15,000 --- that's a bigger balance than most other higher interest checking accounts. The premier savings also has such a great interest rate. Our family uses both, and CDs too."
    - Alex U.
     
  • "Meriwest has helped to grow my money, and provided seminars on how to make my money work harder!"
    - Ramond W.
     
  • " Meriwest has been awesome and great."
    - Hugo A.
     
  • "Meriwest Credit Union in 2005 helped me open an checking account when other major banks would not. They help me reestablish myself in the credit world with loans and credit cards. Love this bank."
    - Rudol R.
     
  • " Meriwest continues to help me build my savings and credit!"
    - Emely B.
     
  • " Fantastic! I entrust Meriwest with all my cash positions."
    - Yuan H.
     
  • " It has always provided great service and products to me and my family."
    - Rolanda R. S.
     
  • " Great, helpful and friendly staff and all my banking needs."
    - Monica G.
     
  • " As a convenience to me when I need to go to a Meriwest branch, I choose the office in Milpitas, always smiling faces as a nice welcoming feeling doing business in that branch."
    - Steve H.
     
  • " Checking, savings, and car loan!"
    - Melody M.
     
  • " Meriwest has worked for me by being a responsible institution that respects, and protects, it's customers. Every time I have had a problem and called in to Customer Service I have been treated with respect, and there has ALWAYS been a caring Representative on the other side of the line to help me and work with me to resolve the problem I was having at the time of my call. I really appreciate the time and attention that Meriwest personnel have ALWAYS afforded me."
    - Rita H.
     
  • "It has helped me save money. and I really like the rates you give. Plus I like the no hidden fees that everything is out in the open. The customer service is great. When I go into a branch everyone wants to find me the best rates possible and never try's to sell me anything I do no need."
    - Anthony T.
     
  • "Meriwest gave me a good loan for a motorcycle :)"
    - Leonard T.
     
  • "We have been this credit union over 50 years. My favorite thing is been able to pay my bill thru the internet."
    - Myriam B.
     
  • "Transferring birthday money to my daughter’s account each year. So easy to let her buy something she actually wants."
    - Luis V.
     
  • "Meriwest has made managing my finances so much easier for decades. From simple savings/checkings to buying my house and managing investments, I haven't had a better financial partner!"
    - Ngansau N.
     
  • "Has been our go to bank for our daily banking."
    - David K.
     
  • "Since I first opened a bank account at Pacific IBM Credit Union, which later became Meriwest Credit Union, it has been my trusted banking institution."
    - Scott M.
     
  • "Great interest rates with no checking fees!"
    - Joel W.
     
  • "Home equity line of credit helped us through the Great Recession and to replace cars."
    - Leslie Y.
     
  • "Unbeatable HYSA savings rates even as the federal rate plummeted. Amazing customer service--kind, knowledgeable, and quick!"
    - Camellia M.
     
  • "Been responsible with my money. This is my first bank account. Great!"
    - Alexandra G.
     
  • "Unbeatable interest rates on their Premier Savings account."
    - Matthew F.
     
  • "Meriwest has been good to me. It is convenient to use. Even in the COVID times, it has tried to stay in touch with the customers."
    - Robin B.
     
  • "Meriwest has helped me put aside my savings in a manner that is both meaningful and secure. WIth their help I now have both an "emergency fund" and a general savings in place for future needs."
    - Joel B.
     
  • "Meriwest has become the foundation of my business banking. The online banking was especially useful. Whenever I needed a report about my business finances, I could look up and use the numbers online. Or, use the e-statements when needed. Being able to open multiple business accounts was also very useful in terms of keeping track of certain projects and use for reporting. I also wanted to have a credit union for my business banking with no fees for the most frequent transactions and no minimums for the accounts. I am glad Meriwest provided that platform, which enabled to build the business from 6 years ago. Glad to have Meriwest!"
    - Aleks A.
     
  • "It has made saving money great and worthwhile!"
    - Ian J.
     
  • "We ALWAYS get our auto loans from Meriwest!"
    - Terrilee L.
     
  • "Meriwest has been a solid partner in helping me keep my finances maintained. Car loans, online account management and security, and I would say customer service but I have not had to reach out to them. And that says a lot!"
    - Shelby B.
     
  • "I have been a member from the time that the credit union was in the IBM Research building. Service has been great for me and my family members. I may not have another 60 years, but I m sure Meriwest will! "
    - John B.
     
  • "Named Pacific IBM Federal Credit Union when I worked at IBM back in the days. Meriwest has helped me and family to buy a home in San Jose with low rate loans and little to no fees for my other banking needs. Thanks Meriwest! "
    - Robert J.
     
  • "Helped me grow my savings in high-yield money market account."
    - Roger S.
     
  • "Love rate on Premier Savings and love that I don't have to pay ATM Fees when I travel, thanks to the M-account. Meriwest rocks!"
    - Lorena F.
     
  • "Been with Meriwest 20 plus years always nice and pleasant people."
    - Jamey S.
     
  • "The customer service is second to none...it seems that they will go out of their way to help me. Thanks Meriwest!"
    - Calvin C.
     
  • "Good Cupertino Branch it has been the best to me."
    - Arthur C.
     
  • "I've been with Meriwest for many years and have been happy with the service I've received. The people have always been courteous and helpful."
    - Karen L.
     
  • "It's worked great! Having my accounts with this credit union has helped me greatly over the years! Glad I was able to start my savings with Meriwest!"
    - Maurice C.
     
  • "It has been so convenient during the pandemic time to be able to bank online. I was able to also transfer funds to my daughters' accounts and pay for school tuition and such from home."
    - Diana C.
     
  • "I've been a member for many years and you've always done a great job."
    - Richard K.
     
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