Get Started with Our New Secure Chatbot
Meet Scout, your digital friend who will help answer all your banking questions in real time!
Don’t put your day on hold. Just chat with Scout, our skilled digital banker—so you can get real-time answers to your financial questions without picking up the phone and waiting on hold. Have a question? Scout has an answer.
When you chat with Scout, you can:
- Ask about our rates
- Get help filling out a form
- Chat with a financial advisor and so much more
Not a member yet? Join Our Family
Get started with these simple steps:
- Log in to your Online Banking account
- Select the chat icon (bottom right of screen)
- Type your question
Getting help is just a tap away. Chat with us today.
Join Our Family!
Membership is required for Meriwest products and services. You are eligible to join Meriwest Credit Union if any of the following applies:
- You live, work, worship, or attend school in Alameda, Contra Costa, San Francisco, San Mateo and Santa Clara counties of Northern California, and Pima county of Arizona.
- You are an employee of a participating Meriwest Credit Union member company.
- You are a relative of or reside with a current member of Meriwest Credit Union.
- If you don’t meet any of the requirements above but live in California or Arizona, you can still join Meriwest with a complimentary membership in the Financial Fitness Association. Call 1-877-637-4937 to learn more.